All items shipped USPS within 3 business days of order receive date. All shipments will have a tracking number associated with it.
Refunds, Returns and Exchanges
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Defective Items can only be exchanged for safe item (replacement only).
Buyer pays all return shipping fees. Once Items is returned your refund will be processed.
When making a purchase you understand that some images/prints sold on the website Ultimate Collections are fantasy images and are not real but made from an artist creation, We do not claim that all the images are authentic, refunds will not be given for this reason. Types of refunds are for defective or poor quality items only.
To start a refund log into your account and select returns at the bottom of the page, fill in the information and press submit.